Company Description
Our company began in 2008 as ElliptiGO, Inc. (www.elliptigo.com) with the mission of launching the elliptical bicycle industry. In the sixteen years since, we have established ElliptiGO as the brand leader in that industry by selling more than 40,000 bikes to customers around the world. With the accelerating growth of longevity research and understanding, we have expanded our product portfolio to support other aspects of healthy aging beyond cardiovascular fitness. In 2022, we expanded into balance training by launching the GiBoard balance board (www.giboardus.com). More recently, we secured the exclusive distributorship for North America for GIBBON, the world leader in slacklining and a company that has been training balance athletes since 2007. We are at an inflection point for the company and after strong growth last year, we expect to more than double revenues in 2024, which means we need to expand the team to achieve this goal and capitalize on the opportunities in front of us.
People love working here. Our seasoned management team has been together since 2010 and more than half of our employees have been with the company at least 10 years. The investments we’ve made into our warehouse and robust ERP system have facilitated our ability to grow and given us plenty of ability to scale to meet increased demand in 2024 and beyond. We see an incredible amount of opportunity ahead, so it is a very exciting time for our company.
Job Overview
We are looking for a full-time Sales Operations Manager to join our team. This person must be a motivated self-starter who can work both independently and on a team; and is willing and able to perform the many different tasks required in a fast-moving small company environment. This person will report to the VP of Operations, and will work closely with the sales, marketing, and operations teams. A growth mentality and being comfortable proposing solutions when problems arise, is a must. This person must be detail oriented and have strong organizational and prioritization skills. Because our company is growing rapidly, this person must have a “do whatever it takes” attitude to help the team as a whole achieve our goals.
Job Functions
- Manage production schedule and maintain relationship with our ElliptiGO bike supplier
- Manage inbound and outbound logistics, including Amazon FBA shipments
- Maintain the order file within our NetSuite ERP system
- Ensure orders on hold are released at appropriate timing
- Work with the warehouse to ensure that all orders are fulfilled in timely manner
- Invoice sales orders
- Troubleshoot order syncing errors between Shopify and NetSuite
- Assist with IT related items, such as managing our Google Apps account and VOIP phone system
- Ensure accurate FedEx billing and place claims with FedEx
- Perform AR functions such as entering and depositing incoming checks
- Provide Sales and Marketing teams with sales reports
- Assist the warehouse with shipping and assembling products during busy time periods
- Assist VP of Operations on large Operations and Logistics projects
Job Requirements
- Bachelor’s Degree from a four-year college or university
- 3-5 years’ experience working in a sales operations or operations role
- Experience with a SAAS ERP system
- Experience with NetSuite, Shopify, Celigo, and Amazon Seller Central is a plus
- Strong attention to detail, self-managed, and problem solver
- Strong oral and written communication skills
- Computer skills: MS Office Apps, data analysis, data entry, strong MS Excel skills
- Avid runner, cyclist, and/or fitness enthusiast is a plus
Compensation/Benefits:
- Competitive Salary dependent on experience and specific skill set
- Opportunity to earn stock options
- Benefits: Industry competitive (health/dental/vision insurance, PTO)
Apply via email to jobs@elliptigo.com. Please submit a resume AND a cover letter (.doc or .pdf format). Principals only. Recruiters, please don’t contact this job poster. Please, no phone calls or visits regarding this job! Please do not contact job poster about other services, products or commercial interests.