A Day in The Life
As a member of the Customer Logistics team, you will be working with our customers and the NS Operations team to ensure our customers’ demand is met in the most efficient way possible. When demand is not being met, you will be asked to identify and provide solutions to address the shortfall. Customer Logistics communicates with our internal and external stakeholders at a tactical and strategic level to grow Norfolk Southern’s business.
Job Responsibilities
- Communicate regularly and thoroughly with internal and external customers
- Drive continuous improvement through data analysis
- Uses various tools to analyze performance and drive metrics
- Provide proactive solutions tailored to the specific needs of each customer
- Participate in high-functioning teams that craft and deliver presentations
- Act as a subject matter expert that consults customers and internal groups on network design
Qualifications/ Skills:
- Analytical ability in that you will be charged with identify and solving supply chain issues
- Interpersonal skills
Education/Experience:
Bachelor’s/Master’s degree
Preferred Majors: Logistics, Supply Chain Management, Transportation Management, Finance, Marketing, International Business, Statistics, and majors in a similar field of study will be considered
Proficient in MS office with an emphasis on Excel