Discover the world of risk in London Market Claims Operations
Welcome to the London specialty insurance market – a global leader in protecting businesses and people. But without it, planes would not be able to take off, musicians wouldn’t perform live and vaccinations wouldn’t be transported all round the world. It’s where airlines, tech giants, football clubs and satellite operators (to name only a few) come to protect themselves against the risks that might cost them a fortune.
During this programme, you will have the opportunity to step into the shoes of a professional in the Claims Operations team – the part of the insurance world that puts business and individuals back on their feet after disaster strikes. You will complete tasks that replicate how these professionals deliver the practical and financial support that can make all the difference in how well and how fast society, businesses and people, recover when something goes wrong. We hope it will help you to learn new skills and strengthen your CV as you explore possible career options.
*Please note Lloyd’s Market Association (LMA) has entered into a contract with Forage to provide services under the branding of London Insurance Life, which is itself a brand of the London Market Group (LMG). All data handling and privacy obligations are governed by the agreement between LMA and Forage.
This program is self-paced. It takes approximately 1-2 hours to complete.
Skills Learned:
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Intro & Scenario
Background context and your project team -
Introduction to Claims Operations
Understand the role of the Claims Operations team- Process management
- Systems operations analysis
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Review First Notice of Loss process
Review a dataset relating to the process management of FNOLs- Data analysis
- Communication skills
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Finish Line
